Customer Relationship Management (CRM)

RETAIL IT SOLUTIONS

Often, the first piece of software an organization will purchase is the ubiquitous Microsoft Office suite of applications that typically includes Microsoft Word, Microsoft Excel, Microsoft Powerpoint and Microsoft Outlook. The next software to purchase would be a Customer Relationship Management (CRM) software that is typically offered as a "Software-as-a-Service" (SaaS) or a cloud solution. 

The benefits of having a CRM solution is almost limitless.

  • Enhance Customer Relationship

  • Increase Customer Revenues

  • Increase Profitability and Efficiency

  • Create Opportunities for Upselling and Cross-Selling of Products and Services

  • Provide Better Framework for Marketing

  • Facilitate Better Internal Communications

  • Increase Productivity of Field Sales with Mobile CRM

  • React Faster to Changes in Market Trends

Networking at Singapore Enterprise Award (SEA) 2017 - 11 Nov 2017

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SEA 2017-JK w Award-Tidied Up
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SEA 2017 Group Photo-6pax
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